About G2 - Our People

G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through our company and team events, our G2 Gives charitable initiatives, and our Employee Resource Groups (ERGs).

Our employee-led, leadership-supported ERGs celebrate the diversity of our team, foster inclusivity and belonging, and create a space to connect to each other. Through connections and understanding, we build a stronger and more dynamic global team and help every person reach their personal peak.

We support our employees by offering generous benefits, such as flexible work, ample parental leave, and unlimited PTO. Click here to learn more about our benefits.

About G2 - The Company

When you join G2, you join the global team behind the largest and most trusted software marketplace. Every month, 5.5 million people come to G2 to inform smarter software decisions based on honest peer reviews. Authenticity is our focus, and every day we help thousands of companies, and hundreds of employees, propel their potential. Ready for meaningful work that starts and ends with compassion and heart? You’ve come to the right place.

G2 is going through exciting growth! We’ve recently secured our Series D funding of $157 million, which will further allow us to grow and develop our product and people. Read about it here!

About the Role

The Director of Sales Operations will help drive the day-to-day success of the sales organization by managing core elements of the Sales structure, including quotas, commission payouts, and core reporting. The person in this role will be an advisor to the global sales and operations teams, and will be responsible for helping crack some of the most important strategic and operational problems facing the revenue organization. G2 is headquartered in Chicago, however this role can be located remotely within the US.

In this role, you will:

• Run the annual planning process, defining the segmentation, model quotas and compensations plans to achieve the overarching goals
• Define the strategy for and then manage core components of the Sales structure, such as quotas, sales compensation plans, and account distribution
• Proactively partner with sales executives and team leaders on operational and strategic issues to help them run and optimize their businesses, e.g. team restructuring, quota setting, GTM strategy projects
• Develop, measure, and maintain operational excellence for sales teams including developing and tracking Key Performance Indicators (KPIs)
• Produce weekly, monthly, and quarterly reporting to track overall Sales Org performance
• Develop and present insights to senior sales leadership
• Perform custom analyses that uncover the drivers of business and sales performance
• Collaborate with Systems team to automate reporting processes and improve tracking
• Establish strong working relationships with peers in other sales operations and cross functional teams (e.g., sales leadership, finance, marketing, HR, and business operations)
• Ensure efficient, effective, and governed deal management processes across internal stakeholders (e.g. Finance, Legal, HR, deal desk, order processing) that drive profitable business, partnering closely with Revenue Systems and Legal.
• Rules of engagement: Maintain, enforce, and arbitrate rules of engagement across Sales teams to reduce complexity for our clients and execute consistently.

Minimum Qualifications:

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway.

• 5+ years of experience in management consulting, finance, sales operations, business operations, or an analytical/operational role
• Experience supporting global sales teams of 150+ across multiple segments
• Experience in running annual planning process, setting targets, designing quotas, territories and comp plans
• Analytical with strong attention to detail and ability to deliver flawless analysis and recommendations
• Proactive self-starter and ability to work independently in a fast-paced environment
• Organized, preferable with project management experience
• Strong communication skills, upward to executive level, with cross functional partners, and with the team

What can help your application stand out:

• Experience in running annual planning cycles
• Experience in building quotas, territories and compensations plans
• Cross-functional experience, working with Sales, Finance and Marketing leaders
• Experience with Salesforce.com and SQL,
• Forecast Modelling and long range planning experience

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here.

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