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Senior Data Analyst



IT, Data Science
Chicago, IL, USA
Posted on Tuesday, July 9, 2024

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.

Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity.

FourKites is looking for a data analyst to support business intelligence and analytics efforts throughout our organization and identify opportunities for improvements through data-driven decision making. This new team member will work in our Customer Operations team in Chicago (or remote to match US time zones) and work cross-functionally with sales, product, operations and engineering.

What you'll be doing:

  • Data mining using state-of-the-art methods
  • Extending company’s data with third party sources of information when needed
  • Enhancing data collection procedures to include information that is relevant for building analytic systems, incl robust ETL process
  • Processing, cleansing, and verifying the integrity of data used for analysis
  • Doing ad-hoc analysis and presenting results in a clear manner
  • Creating automated anomaly detection systems and constant tracking of its performance
  • Establishes the performance baselines, builds dashboards, and transforms data through the use of SQL/Python Programming and SalesForce plugins.
  • Utilizes transportation industry knowledge to understand and lead analyses of customer injection, market trends and competitive landscape.
  • Develops models and algorithms to forecast the expected delivery date for multiple different products.
  • Models and optimizes processes to support product management via Excel, Access and Python or other statistical tools.
  • Analyzes alternative network model scenarios for routing and commercial approaches and evaluates impact on profitability, service and customer’s cost for presentation to management.
  • Analyzes performance in terms of revenue, cost and service to identify opportunities to optimize service level, maintain efficiency and minimize cost.
  • Provides guidance to developing performance metrics, data structure required and connect them to business goals and objectives.
  • Supports ad-hoc requests from the leadership team by providing data driven conclusions and recommendations to help drive customer retention and growth.

Who you are:

  • Strong analytical, problem solving and quantitative analysis skills using structured and unstructured data.
  • Solid knowledge of database, data lake, data analytics and visualization tools.
  • Certifications and experience in SalesForce and Einstein Bot highly advantageous
  • Proficient in tools like SQL, Python and spreadsheets
  • Experience with data visualization tools, such as SalesForce, Tableau, Looker, etc.
  • Working knowledge of Microsoft Azure or AWS, SalesForce, Jira and Confluence
  • Knowledge of six sigma/ lean or similar process improvement methodologies advantageous.
  • Strong written and verbal communication skills.
  • Strong planning, project management and organizational skills.
  • High attention to detail & forward thinking.
  • Ability to work individually or within a team in a fast paced environment.
  • Great communication skills


  • Bachelor’s degree in Mathematics, Business, Economics, or other related fields.
  • Preferred Master’s degree/MBA in Data Analytics or a related field
  • 5 years of related work experience in data analytics, sales operations, management consulting or supply chain management area

Who we are:

FourKites® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Tracking more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reaching over 185 countries, FourKites combines real-time data and powerful machine learning to help companies digitize their end-to-end supply chains. More than 1,000 of the world’s most recognized brands — including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies — trust FourKites to transform their business and create more agile, efficient and sustainable supply chains.

FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office.

If you are a California resident, here is our California Applicant Privacy Notice.


  • Medical, Dental & Vision benefits start on first day of employment
  • 20 PTO days, 5 recharge days, 2 volunteer days
  • Technology reimbursement
  • Annual Wellness Stipend
  • Ongoing learning & development opportunities