Let’s get to business! Avant, a leader in digital consumer lending, is looking for an energetic Office Administrator to join our contact center team in the Greater Chicago Area. Avantees are self-starters, emotionally intelligent, data-driven, and dedicated to giving our teams and customers an outstanding experience!
As the Office Administrator for Avant in Chicago, you will be responsible for much of the general administration required to make the Avantees in our building a success! You will support the daily facility, administrative, and engagement needs for our agent, leader, and other site functions. The ideal candidate will have excellent organizational and project management skills, be able to communicate effectively across a variety of cross-functional partners, and exhibit enthusiasm and positivity throughout the course of the day.
What you’ll do
Coordinates, oversees and/or handles repair and maintenance work assignments performed by technicians, vendors, and contractors performing building maintenance, landscaping, and janitorial work. Reviews work orders to ensure that assignments are completed.
Act as an Avant ambassador both within the walls of our facility and in the broader community welcoming guests and visitors to an organization in person or over the phone, as well as directing them to or scheduling them with the appropriate personnel.
Responsible for facilities inspections and reports
Coordinates moves, adds and change activities, and provides general administrative support.
Obtains and reviews price quotes for the procurement of parts, services, and labor for projects.
Respond to all internal and external general site inquiries while on site, over the phone, through email, or via instant messaging systems
Own all facility vendor management, coordinating with Corporate budget owners and vendor oversight teams
Oversees the daily upkeep of the corporate office (i.e. coffee machine maintenance, breakroom and fridge maintenance, tracking and ordering of supplies),
Maintain general knowledge of all aspects relating to the facility, effectively and efficiently leveraging cross-functional resources to solve problems or address questions as they arise. This may include local IT, security personnel, floor leadership, HR/Recruiting, and the Site Director.
Comply with and accurately share knowledge of all site policies and procedures
Support a healthy and dynamic culture, exhibiting optimism, empathy, professionalism, and respect
Coordinates incoming and outgoing mail, packages, and check runs
Handle paperwork and maintain accurate records of all incoming and outgoing items.
Maintaining mailroom equipment, such as postage machines and mail sorters, and collaborate with Business Owners to ensure that all mail is handled and delivered in a timely and efficient manner.
Perform other responsibilities as assigned
Experience and Qualifications
Minimum 3-5 years of experience in office administration and facilities management.
Proficiency with office applications.
Strong time-management and people skills with high degree of flexibility to adapt to shifting priorities
Proactive and solution based with strong ability to problem solve
Ability to maintain confidentiality of company information
Check out our Avant Blog!
We believe that a diverse set of backgrounds and experiences helps us create the most innovative solutions for our customers. We invite you to apply to our positions even if you do not meet 100% of the qualifications listed in the description. If you’re passionate about our mission and aligned to our values, we hope you’ll come contribute to our awesome culture.
Why Avant is the place for you:
At Avant, we believe our values make a difference:
Authenticity. We show up to work as our whole selves and make sure others can too.
Collaboration. We can only succeed when we do so as a team.
Problem-Solving. The harder the problem, the more satisfying the solution.
Customer. We are all owners of the customer experience.
Initiative. Plan. Adapt. Get Sh!t Done.
We believe that great ideas come from anyone and anywhere, that everyone is an owner who drives change, and that we have more fun when we work together. We're problem solvers who love collaborating with intelligent and highly-motivated people to reshape the face of digital banking. Avant offers terrific perks and benefits, fun social events with employees who actually like hanging out together, and a flexible growth environment where trying your hand at new projects and being the active owner of your career path is encouraged and supported.
Some of our benefits include:
Choice of great Medical, Dental, and Vision Insurance Plan options
Unlimited Paid Time Off
Flexible Work Environment
Generous Paid Parental Leave
Lunch Allowance (Fooda) and In-office Snacks
WFH Stipends for our Remote Employees
Access to LinkedIn Learning for Professional Development
No Meeting Wednesdays - (a.k.a. planned time to Get Sh!t Done)
Fun In-Office and Virtual Social Events
And who doesn’t love the swag
This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you’re fully vaccinated upon your start date or before working in or visiting our Chicago office. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. Subject to applicable law and requests for accommodation.