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Field Account Executive, Tock [Philly]



Sales & Business Development
Posted on Saturday, September 2, 2023

Tock is looking for experienced and motivated Field Account Executives to support our expansion by representing Tock in several major metropolitan markets.

As a member of Tock's growing sales organization, you'll be part of a dynamic group, and will get to work with some of the world's best Chefs, entrepreneurs, and restaurant owners. As a Regional Territory Account Executive, you will build a high-quality, strategic pipeline of prospective customers in your territory. You will manage the end-to-end sales process: lead generation, setting and coordinating prospect meetings and presentations, determining the needs of the prospect and whether Tock is the right solution for them, competitive positioning, demoing the product and platform, negotiations, and successful hand-off to our Account Management team. You will also help build the brand of Tock in your market, work with current Tock customers to make sure they are happy and referenceable and willing to drive introductions. You will also work with the larger restaurant ecosystem in your market: real estate brokers, restaurant consultants, and other partners of Tock in-market.

You have experience, are interested in working in a dynamic and energetic growth stage company, and are passionate about the restaurant and hospitality industry. You blend together technical aptitude, superior attention to detail, great presentation skills, comfort and experience selling into the restaurant industry, and are tenacious, resourceful, self-motivated, and resilient.

This is a full-time role located remotely in Philadelphia, PA. You will report directly to the Sales Manager.

You'll Get To…

  • Focus on building relationships with the top restaurants in your market
  • Develop and cultivate relationships throughout the organization of target restaurants
  • Find a great solution for each customer using an understanding of their business and their growth plans
  • Pitch Tock to replace and improve current reservation systems
  • Establish a vision and plan to guide your long-term approach to pipeline generation
  • Meet and exceed sales revenue goals and overall business objectives
  • Manage the entire sales process from lead generation to handoff to Account Management post sale to guarantee a successful program launch and to ensure value is delivered to the client as they expected
  • Become a Tock product expert to lead online and onsite product demonstrations
  • Manage complex sales and develop a strategic regional plan
  • Manage daily activity within Salesforce

Who We're Looking For

  • 7+ years selling to restaurants or the hospitality industry (E-commerce or SaaS preferred)
  • Experience developing the business development strategy for a new territory
  • Proven track record of meeting and exceeding sales quotas
  • Past success selling during market creation phase
  • Strong work ethic and high level of professionalism
  • Excellent written and verbal communication skills
  • Experience using Salesforce to manage pipeline
  • Proven negotiation skills

Benefits & Perks

  • Health insurance with 100% premium covered for you and your dependent children
  • Flexible vacation & paid time off
  • Equity plan for all employees
  • 401k with employer match
  • Paid parental leave
  • Fertility and adoption benefits
  • Education reimbursement
  • Commuter benefit in the form of pretax (US)
  • Employee Assistance Program
  • Charitable donation match

Cash Compensation Range: $95,000 - $125,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Tock employees are eligible to receive equity in the company as part of their total compensation.

Tock's Growth

  • Awarded Fast Company's "Most Innovative Companies" in 2021
  • Awarded Built In's "Best Places to Work" in 2020, 2021, and 2022
  • Awarded America's Hottest Brands of 2020 by AdAge
  • Won Chicago Tribune's "Game Changer" Award for industry innovation
  • Reached a global customer base of 30 countries operating in 200+ cities
  • Processed over $1 billion in prepaid reservations
  • Named one of 2019's 50 Startups to Watch
  • Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, and more

About Tock

Tock is the all-in-one system for reservations, takeout, delivery, and events. We are changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe.

About Squarespace

Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our suite of products enables anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management via Tock. Squarespace democratizes access to best-in-class design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in downtown New York City, with offices in Dublin, Ireland, Portland, Oregon, Los Angeles, California and Chicago, Illinois. For more information, visit www.squarespace.com.

Our Commitment

Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Tock, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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