Introduction

Slip Robotics is a pioneering Series B startup in the field of robotics and automation. We specialize in developing state-of-the-art autonomous mobile robots designed to revolutionize the logistics and freight industries. Our cutting-edge technology focuses on automating the loading and unloading of semi trailers, enhancing efficiency, safety, and reliability. Our current clients include the most well-known automotive and e-commerce companies who are using SlipBots to move cargo every day.

Job Description

We are seeking a highly skilled and experienced Field Engineer to join our dynamic team in Cuautitlán, Mexico . This role involves contributing to the deployment, support, and monitoring of our robotics fleets at customer sites. As a Robotics Field Engineer, you will play a critical role in shaping the future of our products, working closely with customers and internal engineering teams to ensure the successful operation of our robotic system.

Responsibilities

• Travel to customer locations in Mexico for on-site installation of our cutting-edge robotic systems.
• Provide comprehensive training to users on the functionality and operation of the robotic solutions.
• Collaborate closely with customers to gather feedback on system operation and contribute to refining operating models.

• Offer technical troubleshooting assistance to on-site technicians, aiding in resolving challenges they encounter.
• Conduct training sessions for new technicians, ensuring they are well-equipped to handle the robotic system.
• Create and maintain detailed supporting documentation for standard procedures, empowering technicians to handle various scenarios effectively.

• Proactively monitor dashboards to identify potential technical issues and dispatch timely support as required.
• Compile and analyze usage metrics, providing valuable insights to both internal and external stakeholders.

• Bachelor’s degree in a relevant engineering field such as mechanical, electrical, or computer science
• English language proficiency
• Knowledge of autonomous robotics system architecture and related components
• Hands-on experience designing, building, and debugging electro-mechanical hardware from industry experience or project teams
• Proficiency in electrical, mechanical, and software diagnostic tools
• Strong communication and interpersonal skills
• Excellent deductive reasoning and analytical skills
• Ability to troubleshoot and work independently and as part of a team
• Willingness to travel.
• Comfortable with hands-on work (lifting up to 25kg/standing for long periods).

• Innovative Environment: Work with cutting-edge robotics shaping the future of logistics.
• Collaborative Team: Join a talented, passionate team where your ideas matter.
• Career Growth: Expand your skills in robotics and automation with global impact.

• Meaningful Work: Contribute to technology transforming industries worldwide.