Title: People Generalist, Fulfillment Operations (2nd / 3rd Shifts)

Shift: M-F, 3:00 pm-11:30 pm, with overtime as needed

Location: Moreno Valley, CA

Role Description:

The People Generalist, Fulfillment Operations will serve as a direct extension of the Home Office HR team and ensure that programs are followed. They will develop, implement, and maintain human resources policies, procedures, and forms; support department managers and employees regarding personnel issues; and maintain personnel records in accordance with organizational and regulatory requirements.

What you’ll do:

• Participate in recruiting events and coordinate onsite recruiting events, as well as, create presence in the community.
• Source, schedule, coordinate and conduct new employee interviews.
• Assist in defining, creating and maintaining a smooth onboarding process for new employees (approvals, new hire paperwork, E-Verify, H1B).
• Maintain a consistent offboarding process (approvals, paperwork)
• Track employee attendance and manage disciplinary write-ups.
• Cross check employee payroll and assist in open enrollment for benefits.
• Conduct compliance audits regularly.
• Serve as a liaison to resolve employee issues (through investigations, communication meetings and floor walks).
• Compile and measure performance management data on a weekly, monthly and quarterly basis to identify trends and research external data to help provide solutions.
• Administer periodic employee satisfaction surveys and compile results as scheduled by the company.
• Plan and coordinate (along with General Managers) an annual employee retention program.
• Prepare meeting decks and coordinate monthly Town Hall employee style meetings.
• Employee leave of absence management.
• Provide training and resources to the onsite Leadership team.
• Special projects and other responsibilities as necessary.
• Additional duties and responsibilities as necessary.

What you’ll bring to the table:

• Bachelor's degree in Human Resources or Business related field; or equivalent combination of education and experience; or SPHR/PHR, SHRM-CP Certified.
• Experience working in a manufacturing/fulfillment center in a similar role with some knowledge of employment law and HR practices, preferred.
• Ability to understand and interpret data as well as the ability to make recommendations and take action utilizing that data.
• Must be able to manage highly confidential information.
• Able to work in a fast-paced, highly energized and open environment and work with all levels of management.
• Solid presentation and speaking skills to a wide range of group sizes.
• Must have stellar interpersonal skills (written and verbal).
• Ability to work independently, requiring minimal direction.
• Ability to travel, required.

Classification: Salaried/Exempt

Reports to: Manager, People Operations

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Paid Sick Leave and Paid Emergency Leave
• Floating Holidays (2 days/year)
• Wellness Days (1 day/quarter)
• 401K Match
• Competitive Salary and Performance Bonus
• Variety of voluntary benefits, such as, short term disability
• Referral Bonus Program
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $65,000 - $94,000.