Area Manager, Fulfillment Operations
As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
- Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
- Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
- Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.
Title: Area Manager, Fulfillment Operations
Location: Bethlehem Innovation Center (4779 Hanoverville Rd, Ste 200, Bethlehem, PA)
Shift: Sunday-Thursday, 6pm-2:30am EST, with some OT required
As ShipBob's Area Manager, you will be responsible for overseeing and developing a team of associates in our Bethlehem Innovation Center. You'll be heavily involved in driving process improvement, maintaining a safe work environment, and tracking performance/employee engagement. As an Area Manager, you will oversee all associates and leads.
What you’ll do:
- Review the weekly work forecasts and determine productivity requirements to produce during the day to meet the overall building objectives.
- Partner with other new Area Managers to balance labor ensuring that we are operating an efficient shift while meeting all of your goals.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Proactively identify and manage process improvement initiatives and Lean tools.
- Manage a team of warehouse associates to fulfill the ShipBob mission of assisting our clients in growing their online success by delighting their customers, on a daily basis.
- Responsible for ensuring teams are properly trained, and that their needs are addressed so they can focus on their jobs.
- Additional duties and responsibilities as necessary.
What you’ll bring to the table:
- 2+ years of leadership experience.
- Degree in Business, Operations, Supply Chain, General Management or a related field, preferred.
- Proven track record of taking ownership and driving results.
- Basic understanding of Lean and Six Sigma.
Reports to: Operations Manager
Perks & Benefits:
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Flexible Time Off Program
- Quarterly Wellness Day
- 401K Match
- Competitive Salary, Performance Bonus
- Variety of voluntary benefits, such as, short term disability
- Referral Bonus Program
- Fun Culture >>> Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $46,901 - $78,169.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
At ShipBob, we’re looking to bring on board people who embody our core values:
- Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
- Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
- Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
- Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
- Be Safety Minded. It’s not just talk; it’s the way you work.
ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.