Our store teams are the heart of Leap! We are looking for a driven Sales Supervisor for our Ring Concierge boutique coming to the Galleria in Houston September 2024. This leader will play an integral role in developing a world class store team and delivering top notch customer experience.

The Leap platform launches and operates insight-driven retail stores for modern/emerging brands with better performance and less risk. Among the trailblazing brands we work with are: ASTR the Label, Frankis Bikinis, Nadine Merabi, ThirdLove, Rent the Runway and many more.

What We’re Looking For:

• Influence and inspire a team to create memorable in store experiences and foster a positive environment
• Execute action plans in partnership with the Store Leader to drive sales and client engagement
• Ensure store standards are maintained; cleanliness, visual merchandising and operational tasks (inventory counts, tagging, receiving + processing shipment)
• Support with activations and new store openings as needed
• Embrace learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus
• Ability to operate independently and work effectively under pressure, support completion of store opening/closing procedures

Who YOU Are:

• People Leader- effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders.
• Clientele Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.
• Adaptable & Entrepreneurial - navigates a matrix environment, remaining nimble and flexible, maintaining a growth mindset to identify root causes and creative problem solve.
• Collaborator- actively seeks and provides feedback, thrives on building relationships and working with teams.
• Professional- punctual, accountable and honest; takes initiative and demonstrates strong work ethic.
• Brand Advocate/Jewelry Expert- keeps up with trends/fashion/news in related industry; shows passion and ability to teach and educate employees + clients on product.
• Detail Oriented- operates with high efficiency and effectiveness, consistently produces polished and quality work.

Job Requirements:

• 1+ years of direct and/or indirect management experience
• 2+ years of retail experience in luxury (accessories, jewelry, handbags, bridal); GIA certification preferred
• Must be at least 18+ years of age
• Keep an agile work schedule; including days, nights, weekends, holidays
• Maintain an active floor presence, including standing + walking for extended periods of time and comfortability using a ladder and lifting a maximum of 50 lbs
• Follow LEAP's employee dress code policy & dress in long sleeved, all black business casual attire for their shifts.

Measures of Success:

• Drive sales goals through Key Performance Indicators: Conversion, Average Order Value (AOV) and Units Per Transaction (UPT)
• Clienteling: Client Outreach, Networking NPS (net promoter score)
• Third Party Secret Shop Ratings
• Ability to accomplish tasks + meet deadlines effectively

Leap Perks:

• Employee discount + wardrobe allotment for participating Leap brands
• Commission eligible
• 401K
• Accrued PTO for those eligible (blackout periods apply)
• Medical, Dental & Vision benefits (must avg 32hrs+/wk)
• Employee Assistance Program

Salary: $19/hr - $26/hr (DOE)

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In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.