Our store teams are the heart of Leap and we need to find the best and brightest team to be the face of our Ring Concierge boutique coming to the Westfield mall in Century City September 2024. We are seeking Part-Time Sales Advisors who are eager to make a direct impact on the experience of our clients and the success of the store.

The Leap platform launches and operates insight-driven retail stores for modern brands with better performance and less risk. Among the trailblazing brands we work with are: Frankies Bikinis, Never Fully Dressed, Rent the Runway, ThirdLove and many more.

What We’re Looking For:

• Create positive and memorable experiences for clients that in turn builds brand loyalty
• Able to accomplish multiple tasks in a fast paced environment whilst servicing clients
• Participate in general store maintenance; cleanliness & upkeep of store
• Support the initiatives of the leadership team to drive sales, client engagement, team engagement, visual merchandising, and operational excellence
• Model reliability and flexibility by being able to work varied hours and days to meet the needs of the business; including days, nights, weekends, holidays and special events
• Embraces learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus
• Capable and willing to perform opening and closing tasks in the store; potential to carry store keys

Who YOU Are:

• Client Obsessed & Service Oriented- Ability to initiate genuine connections, create a hospitable environment, anticipate client needs and possess excellent selling skills.
• Team Oriented- one team mindset, communicates clearly & proactively seeks opportunity to support others.
• Professional- punctual, accountable and honest; takes initiative, accountability and demonstrates strong work ethic
• Brand/Category Expert- Keeps up with trends, fashion and news in related industries; shows passion and ability to teach and educate clients within a specific category.
• Adaptable & Entrepreneurial- Ability to be adaptable in multiple situations with a growth mindset and takes initiative to drive for results and proactively creates solutions to solve problems.
• Detail Oriented- operates with high efficiency and effectiveness, consistently produce polished and quality work

Measures of Success:

• Key Performance Indicators: Sales, Conversion, Units Per Transaction, Average Order Value (AOV), Third Party Secret Shop Ratings
• Client outreach
• Ability to accomplish tasks on time and effectively

Position Requirements:

• Must be at least 18 years of age
• One or more years of customer service and/or retail experience; background in luxury accessories (i.e; jewelry, handbags, watches, shoes) or bridal preferred
• Comfortability working with/using a ladder and lifting a maximum of 50lbs
• Maintain an active floor presence, including standing and walking for extended periods of time.
• Follow LEAP's employee dress code policy & dress in long sleeved, all black business casual attire for their shifts.

Leap Perks:

• Employee discount on product
• 401K
• Commission Eligible
• Employee Assistance Program

Pay Rate: $18/hr. - $20/hr.

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In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.