Corporate Profile:

SyBridge Technologies was established in 2019 by Crestview Partners to create a global technology leader that provides value-added design and manufacturing solutions across multiple industries. SyBridge is the combination of 15 acquisitions made to combine different products, services and technologies into a singular technology-enabled solution. SyBridge is based in Southfield, Michigan and has 20 locations throughout North America, Europe and Asia. For more information, please visit www.sybridgetech.com.

About Crestview Partners:

Founded in 2004, Crestview is a value-oriented private equity firm focused on the middle market. The firm is based in New York and manages funds with approximately $10 billion of aggregate capital commitments. The firm is led by a group of partners who have complementary experience and backgrounds in private equity, finance, operations and management. Crestview has senior investment professionals focused on sourcing and managing investments in each of the specialty areas of the firm: industrials, media, and financial services. For more information, please visit us at www.crestview.com

We’re seeking a Program Manager, Korean OEM/Tier Partnerships, to focus on relationships with Korean OEMs and Tier Suppliers!

This job opportunity is open to candidates located in the United States or Canada - no relocation needed, with the flexibility of remote work.

Position Summary

The Program Manager, Korean OEM/Tier Partnerships leverages their expertise in the injection molding industry to oversee the administrative maintenance and organization of customer accounts. Reporting to the Director of Program Management, the Program Manager plays a crucial role in ensuring that the team consistently meets or exceeds departmental goals and objectives.

Key Responsibilities:

• Maintain knowledge of the status and progress of assigned projects through engineering and manufacturing.
• Track and ensure that projects achieve key milestone dates, recruiting support as needed.
• Identify quality and delivery concerns, alert relevant departments, and assist in resolving issues.
• Ensure mold designs meet both internal and external specifications.
• Collaborate closely with other Project Managers, Account & Program Leaders, and Business Development Managers on customer accounts.
• Supply required reports to SyBridge Management.
• Maintain safe operations by keeping the work area clean and adhering to safety procedures and regulations.
• Participate in required meetings and training.
• Travel when necessary.
• Perform other duties as assigned.
• Liaise with customers' buyers and engineers.
• Develop a good working knowledge of customers' standards and expectations.
• Represent the company as a global provider to new clients while understanding each location’s capabilities.
• Provide coverage for Internal Program Managers and/or Business Development Managers by responding to customers' needs promptly.
• Support the Estimating Department with new build quotes as requested.
• Initiate project documentation upon receipt of purchase orders, verifying accuracy.
• Lead internal and customer design reviews.
• Ensure complete and correct SyBridge and customer documentation.
• Assist the Business Development team in feasibility meetings and kickoffs as needed.
• Update and distribute work orders to engineering and manufacturing.
• Manage change order documents with customer revisions or project scope changes.
• Publish weekly progress reports to internal departments and customers to coordinate resources and ensure priorities are met.
• Schedule tool trials and ensure supplies are in inventory.
• Assist Accounts Receivable in collecting outstanding payments from customers.

Qualifications:

• Bachelor’s degree in Engineering, Business, or a related field
• At least 2 years of experience in the mold making/plastic injection industry or experience in B2B sales
• 5+ years of experience with Korean OEMs (e.g., Hyundai, Kia, or GM Korea) or leading Tier 1 suppliers
• Fluency in both English and Korean Excellent customer service attitude
• Excellent interpersonal skills
• Written and oral communication skills
• Proficient in MS Office Suite
• Ability to work within tight deadlines in a fast paced, high expectations environment

What We Offer

• Competitive compensation
• Comprehensive benefits
  
• Supportive and inclusive work environment
• Career growth and development opportunities

Join us at SyBridge Technologies and be a part of a team that's shaping the future of manufacturing!

Our Commitment to You

SyBridge Technologies is an Equal Opportunity Employer and prohibits Discrimination and Harassment of any kind. We are committed to the attitude of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at SyBridge are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. SyBridge encourages applicants of all ages.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Ontario Human Rights Code, and the Equal Employment Opportunity Employment Commission, SyBridge Technologies Inc. will provide accommodations throughout the recruitment selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform SyBridge Technologies Inc. Human Resources staff of the nature of the accommodation(s) that you may require to ensure your accommodation and inclusion.