We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

The Role

The crucial link to the customer. We are looking for a Service Technician/Service Administrator with technical understanding and a can-do attitude – you always tackle problems with solutions. As part of a strong team across the USA, you will help ensure we provide excellent service to our customers.

How to make an impact

• Carrying out preventive maintenance and reactive repairs on-site on car park management systems and ticket machines in accordance with established standards

• Identifying and resolving basic technical issues

• Installing new equipment or upgrading existing equipment

• Behaving professionally at all times and representing the company in a positive light

• Prepare documentation in a timely manner and in accordance with agreed company standards

• Independently manage a spare parts warehouse

• Comply with on-site health and safety regulations

About you

• Technical/electrical engineering background with relevant qualifications

• Experience in field work, customer service and/or as a service technician

• Willingness to travel for several days at a time

• Good understanding of technical products and how they work

• Good general IT skills

• Class B driving licence essential

Your background

• Initiative, motivation and the ability to work independently.

• Problem-solving skills and a positive attitude

• A professional and courteous manner when dealing with customers and colleagues