Make your next big move


Office Coordinator



Chicago, IL, USA
Posted on Thursday, February 8, 2024

As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

  • Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
  • Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
  • Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

Title: Office Coordinator

Location/hours: Onsite at Home Office, 120 North Racine, Suite 100, Chicago, IL 60607. Monday - Friday, 8:00 am - 5:00 pm CST.

Role Description:

The Office Coordinator is responsible for serving as the main point of contact for the Home Office.

What you’ll do:

  • Oversee the Home Office; including serving as a main point of contact for building needs; inventory & supplies; office activities, conference room support.
  • Greeting team members and visitors to the office, ensuring guests are comfortable and are connected to the right office personnel.
  • Managing schedules for conference and community spaces.
  • Monitoring and ordering inventory for office and break room supplies.
  • Managing incoming and outgoing correspondence including mail and packages.
  • Filing and organizing records, invoices and other important documentation.
  • Create new office process as needed.
  • Update office trackers for in office processes.
  • Submitting work orders and scheduling repairs for general office space and equipment.
  • Help with house tours which occasionally requires helping stage before potential client visits.
  • Support the Admin team with team onsite meetings including ordering supplies, preparing rooms, and other ad hoc support.
  • Assist with companywide event planning.
  • Other duties/responsibilities as necessary.

What you’ll bring to the table:

  • High School Diploma or Bachelor’s degree.
  • Excellent written and verbal communication skills.
  • Great interpersonal skills.
  • Friendly, humble, service-oriented mindset.
  • Problem solving and basic troubleshooting skills.
  • Proficiency with Microsoft 365.
  • Comfortable in a fast-paced, ever changing environment.
  • Ability to maintain confidentiality when dealing with sensitive information.

Classification: Salaried/Non-Exempt

Reports to: Lead Executive Assistant

Perks & Benefits:

  • Medical, Dental, Vision & Basic Life Insurance
  • Paid Maternity/Parental Leave Program
  • Flexible Time Off Program
  • Paid Sick Leave and Paid Emergency Leave
  • Floating Holidays (2 days/year)
  • Wellness Days (1 day/quarter)
  • 401K Match
  • Competitive Salary, Performance Bonus
  • Variety of voluntary benefits, such as, short term disability
  • Referral Bonus Program
  • Fun Culture >>> Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $33,278 - $55,463.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

At ShipBob, we’re looking to bring on board people who embody our core values:

  • Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
  • Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
  • Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
  • Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
  • Be Safety Minded. It’s not just talk; it’s the way you work.

About Us:

ShipBob is a cloud-based logistics platform that partners with thousands of e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver a best in class experience to their customers.

As one of the fastest growing tech companies in Chicago backed by blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the best fulfillment technology in the industry.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.